Refund Policy

Last updated: July 6, 2025

1. 14-Day Money-Back Guarantee

We stand behind our service with a 14-day money-back guarantee. If you're not completely satisfied with HTMLSync within 14 days of your purchase, we'll provide a full refund of your subscription payment.

2. Refund Eligibility

To be eligible for a refund, you must:

• Request the refund within 14 days of your initial purchase
• Contact us directly through our support channels
• Provide your order details and the reason for your refund request
• Have an active account in good standing

3. What's Covered

Our 14-day refund policy covers:

• Initial subscription payments
• Upgrades to higher-tier plans (within 14 days of the upgrade)
• Any dissatisfaction with our service features or performance

4. What's Not Covered

Refunds are not available for:

• Requests made after the 14-day period
• Accounts that have violated our Terms of Service
• Refunds for partial months of service
• Accounts that have been suspended or terminated for policy violations

5. How to Request a Refund

To request a refund:

• Contact us at [admin@htmlsync.io] within 14 days of your purchase
• Include your order number and email address used for the purchase
• Provide a brief explanation of why you're requesting a refund
• We'll review your request and respond within 2 business days

6. Refund Processing

Once your refund is approved:

• We'll process the refund to your original payment method
• Refunds typically take 5-10 business days to appear in your account
• Your account access will be terminated upon refund approval
• You'll receive a confirmation email once the refund is processed

7. Account Cancellation

If you're requesting a refund, your account will be cancelled and all associated data will be permanently deleted. Please ensure you have backed up any important data before requesting a refund.

8. Contact Information

If you have questions about our refund policy or need to request a refund, please contact us at: